![]() ![]() So if you saw a same Inspirational Quote in more than 1 room, I am certain you haven't stayed in many and you also probably failed to mention the different furniture you see from room to room. No 2 rooms are alike in Hotel Indigo El Paso Downtown. And so does the New York Committee who awarded us last year with a prize for best designed hotel after competing with hotels in Europe, Asia and the Americas. We respectfully disagree with your description. Last, you have an interesting choice of words to describe our Boutique Hotel. I will investigate that with Front Desk staff and make sure no forced sign ups are being done. But, you are definitely not forced to join. It's a shame you're not interested since it's FREE, non expiring and rewards you with points equivalent to money for every dollar your spent in any of the more than 5,000 IHG Branded hotels around the World. I will definitely look into the alleged non-voluntary subscription to the IHG Rewards Program. I will insist with Housekeeping to keep looking in every corner of those areas. During that time, many Guests do end up finding their items within their belongings once they got back home and unpacked. As for your toiletry bag, we do go over rooms, floors, laundry and any other area it may have been put. Music does actually play until 2 am on Fridays and Saturdays, not 1:30 am. Most probably the Manager went and did everything possible to get you a room even at a late hour of the night. For the most part, we are fully booked on Fridays and Saturdays, so a last minute room change is usually not very easy to obtain. We usually fix that quite rapidly by locating Guests on the East side of the Hotel where you can not hear anything coming from the Pool side of the hotel, where our CIRCA 1963 Bar is located. Paul Roeraade, We are very sorry you could not sleep during your stay at Hotel Indigo. Hotels near Center for Employment Training - El Paso.Hotels near Universidad Autonoma de Durango Campus Ciudad Juarez. ![]()
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